We build API integrations that make your systems talk to each other
Your business runs on platforms like Xero, SharePoint, MYOB, Dynamics 365 and dozens of other line-of-business systems. Without proper API integrations between them, your team is stuck copying data between systems, chasing mismatches and filling gaps manually. We design and build custom API connections and system integrations that keep your data in sync across every platform.
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Our API and integration services
From mapping your systems through to go-live monitoring, we handle every stage so your team stops doing the work your systems should be doing.
Custom API development
We build custom APIs and connectors when off-the-shelf options don't exist or don't fit. REST, SOAP and GraphQL — whatever your systems need to communicate.
System-to-system integration
Connect platforms like Xero, MYOB, SharePoint and Dynamics 365 through scheduled syncs, webhooks or event-driven triggers. Data flows automatically — no manual entry, no mismatches.
Azure API Management
We use Azure's API gateway to secure, throttle and monitor your integrations. Centralised management with logging, analytics and access control built in.
Field mapping and validation
We map fields between systems, handle format conversions and build validation rules so data arrives clean and consistent at every destination.
Legacy system integration
Older platforms without modern APIs still need to connect to the rest of your stack. We build middleware and custom connectors so they talk to everything else — without replacing what already works.
Integration monitoring and support
Real-time dashboards, automated error alerts and proactive health checks so your integrations stay running. We monitor, troubleshoot and maintain everything we build.
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How we connect your systems
Most businesses run on systems that were never designed to talk to each other. We connect them with the right pattern for the job.
Real-time sync
Changes in one system appear in another within seconds, for data that has to stay current.
Scheduled sync
Reliable batch runs on a schedule, for data that moves in volume rather than instantly.
Event-driven flows
One action triggers the next across systems, so work moves without anyone re-keying it.
Custom API connectors
Secure connectors to the systems that do not have one off the shelf, built and managed properly.
Middleware and orchestration
A managed layer that ties several systems together with logging, retries and security built in.
See how we solve problems like this across our recent work →
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We don't build your integrations and disappear
Integrations need ongoing attention as your systems update, your data changes and your business grows. We stay with you.
Ongoing integration support
We monitor, maintain and update your integrations so they keep running as your platforms change. From API version updates to new data flows, we keep everything connected.
- Proactive monitoring, error alerts and health checks
- API version updates when platforms release breaking changes
- New connections and data flows as your systems evolve
- Performance tuning and throughput optimisation as usage scales
Documentation and knowledge transfer
We document every integration we build so your team understands the architecture, the data flows and what to check when something looks wrong. No black boxes.
- Integration architecture diagrams and data flow maps
- Field mapping documentation for every connection
- Troubleshooting guides covering common issues and escalation paths
- Written handover so knowledge doesn't leave when people do
Need help with an existing integration? Tell us what's going on →
We built this. Every integration behind it is ours.
Jacky, our AI assistant, runs on this site right now. The chatbot itself is one piece. The real work is the integration layer connecting it to everything else: API connections to Claude for conversations, automated email delivery via Brevo, CRM pipeline triggers on contact capture and a live knowledge base that stays current without manual updates.
Frequently asked questions
What is API integration?
An API is the doorway one system uses to talk to another. API integration means connecting your tools, your CRM, accounting system, website and internal apps, so data moves between them automatically instead of being re-keyed by hand. Done well, an order, lead or record entered once shows up everywhere it needs to, in near real time, with no double handling.
What types of systems can you integrate?
Most business platforms with an API, webhook capability or database access. That includes accounting systems like Xero and MYOB, CRMs like Salesforce and Dynamics 365, SharePoint, HR platforms, payroll systems, ERPs and custom-built applications. If a platform doesn't have a modern API, we can usually build a middleware layer or custom connector to make it work.
Do you work with legacy systems that don't have modern APIs?
Yes. Older platforms that rely on file exports, SOAP services or direct database connections can still be integrated. We build middleware and custom connectors that sit between the legacy system and your modern platforms so data flows without replacing what already works.
What happens when a platform updates and breaks the integration?
If you're on a support plan, we monitor for breaking changes and fix them before your team notices. API versioning, deprecated endpoints and schema changes are common. We build integrations with resilience in mind, including error handling, retry logic and automated alerts so failures are caught early rather than discovered by a frustrated user.
Can you take over an integration someone else built?
Yes. We audit the existing setup, document what connects to what, identify fragile points and stabilise everything before making changes. Most integration rescues start with understanding what's actually happening, because the original documentation is usually incomplete or missing entirely.
How do you handle data conflicts when two systems update the same record?
We define conflict resolution rules during the design phase. That means agreeing which system wins for each field, whether timestamps or business rules determine priority, and how conflicts are logged for review. The goal is automated resolution for common scenarios and clear visibility when something genuinely needs a human decision.
How much does an integration project cost?
We scope and quote every project individually. The cost depends on how many systems are involved, the complexity of the data mapping, whether custom connectors need to be built, and how much ongoing monitoring and support you need. We offer a free initial conversation to understand your requirements and give you an honest assessment before any commitment.
Let's connect the platforms your team is stuck between.
Still copying data between systems, chasing sync failures and filling gaps your platforms should handle themselves? Tell us what's not connected and we'll show you what's possible. Every engagement starts with a free initial discussion. No pressure, no commitment.
