SYSTEM INTEGRATION AND CRM

Stop copying data between systems. Start connecting them.

From API integrations and CRM connections to automated data syncs, we connect the systems your business runs on so data flows automatically and your team stops re-keying it between platforms.

No more double-handling. Your systems in sync.

5.0on Google OfficePro Consulting is a Microsoft Partner 100% Australian-based · No offshore
or see what we could connect →
Free initial conversation, no obligation.
What could we connect?

Platforms we commonly connect

CRM and sales
SalesforceSalesforce HubSpotHubSpot Microsoft Dynamics 365Dynamics 365 Zoho CRMZoho PipedrivePipedrive monday.commonday.com
Accounting, ERP and payments
XeroXero MYOBMYOB QuickBooksQuickBooks Oracle NetSuiteNetSuite StripeStripe SquareSquare
Business apps and cloud
ServiceM8ServiceM8 Employment HeroEmployment Hero ShopifyShopify Microsoft 365Microsoft 365 Google WorkspaceGoogle Workspace ZapierZapier
Run something else? We connect whatever you already use.

If it has an API or a database, we can integrate it. These are just the platforms we work with most.

Where connected systems pay off

The integration and CRM work businesses ask us for most

When your team is re-keying data between systems that were never built to talk, connecting them earns its keep fast. These are the ones we get asked for most.

CRM and accounting integration

Deals close in your CRM and the contact, invoice and payment flow through to your accounting system on their own, so finance stops chasing sales for updates.

Invoices and payments sync themselves

System-to-system sync

Two systems that were never built to talk get an API integration that keeps them in sync automatically, so nobody exports, pastes or re-keys between them again.

No more double-handling

One customer view

Your CRM connects to accounting, email and support so every interaction lands on one record and account managers stop logging into four systems to piece a client together.

One unified customer view

Connect your whole tech stack

The silos across your accounting, project, quoting and support tools get linked through one integration layer, so data flows where it needs to instead of sitting in spreadsheets.

Your entire stack connected

Real-time sync

Webhooks let your systems notify each other the moment something changes, so a new invoice or deal updates everywhere in seconds instead of waiting on the next scheduled run.

Data current across every system

Integration rescue and support

An integration built internally or by another provider that has stopped working gets audited, fixed or rebuilt properly, with monitoring so failures surface early instead of at month end.

A connection you can rely on again

Need a custom API or middleware? We build the layer that connects it all

Some systems have no ready-made connector. We design and build the custom APIs and middleware that link them, with data mapping, error handling and monitoring so it runs reliably without anyone watching it.

REST APIAzure Logic AppsWebhooksCustom middleware
Talk to us about your integration
Josh, Co-Managing Director and Principal Consultant at OfficePro Consulting
Josh Co-Managing Director / Principal Consultant
Who you'll work with

You work with me, backed by our team

I lead the integration and CRM builds and I'm who you'll talk to when you book a call. Behind me is an Australian team of integration engineers and developers who build and support what we deliver. No salespeople, no offshore.

Microsoft Partner Melbourne-based Australian team
Book a Free Call

Five steps.
No surprises.

From the first conversation to systems that talk to each other, here's exactly what to expect.

1

Discovery

We map the systems you run and where data needs to flow, then show you what's genuinely worth connecting and what isn't.

2

Scope

We pick the right integration approach and platforms, then set the deliverable, timeline and a fixed price upfront.

3

Build

We build the connections in your own environment with data mapping and error handling, then test them end to end before they go live.

4

Handover

We roll it out, show your team how it works and document it, so it's not a black box only we understand.

5

Support

We monitor, tune and extend the integrations as your systems and APIs change. Ad hoc or ongoing, never locked into a contract.

Still 
Your systems should connect automatically. We build that.

Book a free integration review. We will map your current systems and show you what is possible without the manual work.

Common questions about system integration and CRM

Everything you need to know before starting an integration project. Got a question we haven't covered? Just ask.

Talk to us directly

What does a system integration project actually involve?

We start by mapping out the systems you're using and how data needs to flow between them. Then we design the connections, build the data mapping layer, test everything end to end and deploy it. Most integrations run automatically from day one with built-in error handling and monitoring. The goal is a solution your team never has to think about. Learn more about our integration services.

Which CRM platforms do you integrate with?

We work with Salesforce, HubSpot, Dynamics 365 and Zoho CRM. We also integrate with industry-specific CRMs and custom-built systems. If your CRM has an API, we can connect it. If it doesn't, we'll find another way to get the data moving. Learn more about CRM integration.

Can you connect our CRM to our accounting system?

Yes. Connecting CRMs to accounting platforms like Xero, MYOB and QuickBooks is one of the most common projects we deliver. Deals close in the CRM, invoices generate in the accounting system, payments reconcile back automatically. No more copying data between systems or chasing finance for updates. Learn more about CRM integration.

Do integrations work in real time or on a schedule?

Both. Some integrations use webhooks to sync data instantly when something changes. Others run on a schedule, syncing every few minutes or hours depending on the use case. We recommend the approach that fits your data volume and how current the information needs to be. Real-time isn't always necessary and a scheduled sync is sometimes simpler to maintain. Learn more about our integration services.

What happens if an integration breaks or a sync fails?

Every integration we build includes error handling, retry logic and monitoring. If a sync fails, the system retries automatically and logs the issue. For critical integrations, we set up alerts that notify your team or ours immediately. We design for reliability first so failures are rare and recoverable when they happen. Talk to us about support options.

How much does an integration project cost in Australia?

It depends on the number of systems, complexity of the data mapping and whether you need real-time sync or scheduled batch processing. A simple two-system integration is a very different engagement from a multi-platform integration layer with custom middleware. Every project starts with a free initial discussion where we scope the work and provide a clear proposal with fixed pricing. Book a free call.

Can you fix an integration that someone else built?

Yes. We regularly take over integrations that were built internally or by another provider and have stopped working or never worked properly. We audit the existing setup, identify what's broken and either fix it or rebuild it properly. Rescue and remediation is a core part of what we do. Talk to us about your integration.

Do you provide ongoing support after the integration is live?

Yes. We provide ad hoc or ongoing support including monitoring, troubleshooting, adding new data fields, connecting additional systems and adapting integrations when your platforms update their APIs. Most clients start with ad hoc support and move to a retainer as their integration footprint grows. Talk to us about support options.

Let's connect the systems your business runs on.

Tell us what you're working with and what's not talking to each other. We'll get back to you within one business day to talk through your situation and work out the right next step. No obligation, no sales pitch.
contact@officeproconsulting.com.au
1300 160 336Talk to an Australian consultant
Australia BasedRemote and on-site consulting services available Australia-wide
Microsoft Partner logo
Thanks. Your enquiry has been sent. We’ll get back to you within 1 business day.