Generative AI and LLM integration

Put AI to work inside your business. We build AI-powered tools that answer questions from your documents, generate content from your data and give your team instant access to the knowledge buried across your organisation. We work with ChatGPT, Claude, Gemini and other leading tools, matched to your requirements.

ChatGPT, Claude and Gemini
Microsoft Partner
Azure OpenAI and Cloud AI

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ABC Aged Care — Knowledge Base
knowledge.abcagedcare.com.au
720 docs
SN
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Searching across all policies and procedures
Online
What's the escalation protocol when a resident refuses medication?
When a resident refuses medication, staff must document the refusal in the care notes immediately, notify the Registered Nurse on duty within 15 minutes and contact the resident's GP if the medication is classified as time-critical or high-risk. Do not attempt to administer again without clinical direction.
Medication Management Policy
CL-MED-004 · Section 6.3 · Rev. Feb 2026
97.2%
Aged Care Quality Standards Guide
ACQS-2025 · Standard 3 · Personal Care
91.8%
What counts as time-critical?
Where do I log the refusal?
What counts as time-critical?
Time-critical medications include insulin, anticoagulants (warfarin), anticonvulsants and any medication flagged in the resident's care plan with a red priority marker. These must be administered within 30 minutes of the scheduled time. A missed dose triggers automatic notification to the Clinical Manager.
High-Risk Medication Schedule
CL-MED-007 · Appendix A · Updated Dec 2025
96.5%
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Our generative AI and LLM services

Give your team AI-powered answers, content and analysis without leaving the applications they already use. We connect tools like ChatGPT, Claude and Gemini to your business data and build solutions that work inside your existing systems.

Internal Knowledge Assistants

Build AI tools that answer staff questions from your policies, procedures and technical documents. Source citations included so your team can verify every response.

Custom AI Integration

Embed language models directly into your existing business applications, portals and workflows. We work across Azure OpenAI, AWS Bedrock, direct API and open-source models, matched to your security, cost and performance requirements.

Automated Content Generation

Generate reports, summaries, emails and client communications from your business data. Consistent tone and accurate content at a fraction of the time.

Document Search and Q&A

Turn document libraries into searchable knowledge bases your team can query in plain English. No more digging through folders or asking colleagues.

AI-Powered Data Analysis

Use language models to analyse, summarise and explain complex datasets. Get plain English insights from data that previously required a specialist.

Model Selection and Architecture

Choose the right AI model and platform for your use case, budget and security requirements. We design solutions that scale without locking you into a single vendor.

Ready to put AI to work in your business? Book a free initial conversation →

AI your team actually uses. Not AI that gathers dust.

Plenty of AI tools get built and then quietly ignored. The difference comes down to whether your team trusts the tool and whether someone helps them fit it into their day. We build that in from the start. You work directly with the people doing the build the whole way, so a real person stays responsible for it being used, not just handed over.

  • Built to make your team's job easier, not give them another system to wrestle
  • One team from first call to finished work, no middlemen
  • We stay until your staff are genuinely using it
How we get you there
1
Discover
Find the real problem
2
Build
Built with you
3
Roll out
Team brought on
In use
Part of daily work

What we build with generative AI

Generative AI is most useful when it is pointed at a specific job and grounded in your own information. These are the patterns we build most.

Knowledge assistants

Chat assistants that answer staff or customer questions from your own documents, with sources they can check.

Document search

Ask a question in plain language and get the right passage from across thousands of files.

Drafting and summarising

First drafts of emails, reports and replies, with short summaries of long documents and threads.

Classification and extraction

Sorting incoming text and pulling out the fields that matter so the right work starts automatically.

Process copilots

Assistants built into a workflow that guide a person through a task step by step.

See how we solve problems like this across our recent work →

Ready to start? Book a free initial conversation →

Live example

Generative AI in action. Meet Jacky

Jacky is a live generative AI assistant running on this site right now. Built on the Claude API and connected to our service knowledge base, it answers questions about our services in plain English and helps visitors work out what they need. It's the same architecture we build for clients. Ask it anything and see how a knowledge assistant actually feels to use.

Same architecture as client projects. Claude API, custom knowledge base, retrieval pipeline and natural language interface. The same components that power the case studies on this page.
Not sure which service fits? Describe your situation and Jacky will walk you through the options. It's faster than reading every page.
See the experience your team would get. The chat you see here is what your staff or customers would interact with after we build one for your organisation.
Try it yourself. Click the chat icon in the bottom corner.
Want this for your organisation? Tell us what you need →
OfficePro Consulting
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Happy to help! What's the challenge you're facing?
We have a library of technical documents and our team spends hours searching through them for answers
That's a really common problem, and it's exactly the kind of thing we build solutions for. We can connect a language model to your document library so your team asks questions in plain English and gets accurate, cited answers in seconds. Are you looking to make this available to internal staff, or would external customers use it too?
Internal staff mainly, about 200 people across 4 offices
Perfect. For a team that size we'd typically build this on Azure OpenAI with Azure AI Search for the document indexing. Your data stays in your own Azure tenant and nothing gets sent to external models. Would you like to book a call with our team to talk through the details?
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Frequently asked questions

01

What's the difference between generative AI and traditional automation?

Traditional automation follows rules you define. Generative AI understands context, interprets language and generates new content. We use traditional automation for repetitive structured tasks and generative AI when the work involves language, documents or unstructured data.

02

Which AI models do you work with?

We work across Azure OpenAI (GPT), Anthropic Claude, Google Gemini, AWS Bedrock and open-source models. We recommend the right model based on your security requirements, budget and use case. You're never locked into a single vendor.

03

Is our data safe when using AI models?

Yes. We design every solution so your data stays in your environment. Enterprise deployments use Azure OpenAI or private endpoints where your data is never used to train the model. We document the data flow so your IT and compliance teams can verify it.

04

Do we need a large dataset to get started?

No. What matters more than volume is having content that is current, accurate and well organised. We help assess and prepare your existing documents as part of the build.

05

How long does a typical AI integration project take?

It depends on complexity. A focused use case with a single content source moves quickly. Custom integrations across multiple systems and document libraries take longer, particularly when content needs cleaning or restructuring first. We scope each engagement upfront so you have a clear timeline before we commit. After go-live, we monitor performance and tune accuracy as your documents change.

06

How much does a generative AI project cost?

Every project is different. We price based on the number of data sources, the complexity of the integration and whether you need ongoing support. Most projects are quoted as a fixed price. We walk through everything in a free initial consultation so you know what you're paying before we start.

Your team has the answers buried in documents they can't search. Let's fix that.

Whether you want to turn your document library into a searchable knowledge base, automate report writing or embed AI into your existing tools, start with a free initial consultation. We'll talk through what's possible, which model fits and what it costs. No commitment, no jargon, just a straight conversation.

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